01 / Project info

Mobile banking for personal and business customers

Lloyds banking group is the the UK’s largest financial services group which also includes Halifax, Bank of Scotland, and Scottish Widows. I helped Lloyds to replatform and align design for their mobile banking and to create a vision and prototype for next generation apps, incorporating features like open-banking. I also worked with the FCA on a concept to improve banking for customers with mental health concerns.

Roles

User Experience
Innovation
Visual Design

Client

LLoyds Bank

Duration

1 Year

02 / Project goals

1
Create visual alignment and define best practices
2
Create a vision for next generation mobile banking
3
4

03 / Results

4m
User rollout across UK
2
Forrester Awards for usability and best banking app